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Receptionist

Retail & Customer Service · Front Office & Customer Service Partly official

Be the first point of contact for visitors and callers at offices, medical practices, schools, law firms and businesses. Receptionists greet clients, manage appointments and phones, and keep the front office organised.

Salary Breakdown

$884,000 JMD – $1,150,000 JMD
0 - 2 years

Receptionist or telephone operator at an office, clinic or business. Floored at the statutory minimum: The national minimum wage is $17,000 per 40-hour week ($425 per hour) from 1 July 2026, so a full-time employee cannot legally be paid less than $884,000 a year. Pay above the floor is an indicative market estimate.

Estimated Take-Home Pay

Based on the midpoint of the Entry salary range ($1,017,000 JMD), after NIS, NHT, Education Tax, and PAYE.

Est. Net / Month$78,662 JMD
Est. Net / Year$943,953 JMD
Show deduction breakdown
Gross (annual)
$1,017,000 JMD
NIS (3%)
−$30,510 JMD
NHT (2%)
−$20,340 JMD
Education Tax
−$22,196 JMD
PAYE Income Tax
−$0 JMD
Net (annual)
$943,953 JMD

Estimate only — illustrative rates and thresholds, not tax advice. Confirm current figures with Tax Administration Jamaica (TAJ) and the National Insurance Scheme (NIS).

Career Path Roadmap

  1. 1

    Complete CSEC Subjects

    English A and Mathematics are expected; Office Administration is a strong plus.

    Secondary school
  2. 2

    Take a Customer Service Course

    Complete a HEART/NSTA Trust customer service or administrative assistance programme.

    3 - 6 months
  3. 3

    Learn Office Tools

    Get comfortable with phone systems, appointment software, email and basic word processing.

    1 - 3 months
  4. 4

    Start as Receptionist

    Build a professional manner, calm under pressure and knowledge of the business you represent.

    1 - 2 years
  5. 5

    Move into Administration

    Take on scheduling, billing or office management duties and study administration.

    2 - 4 years
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Required Education

  • CSEC English A and Mathematics
  • Customer service or office administration certificate (advantage)
  • Basic computer skills

Common Local Certifications

  • HEART/NSTA - NVQ-J Level 1 to Level 4 in Customer Engagement Operations, or NVQ-J Level 3 in Customer Service
  • HEART/NSTA Trust Administrative Assistance
  • Medical office / front desk short courses (for clinics)

Local Institutions Offering Programs

  • HEART/NSTA Trust
  • Community colleges
  • Private business schools